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Privacy Policy

Home / Privacy Policy 

Effective Date: December 27, 2025

Who we are

Our website address is: https://mctchemicals.com. MCT Chemicals is committed to protecting the privacy of our contractors, distributors, and clients.

Information We Collect and Why

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to assist in spam detection. An anonymized string created from your email address (a hash) may be provided to the Gravatar service. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 
 

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

 
 

Cookies

  • User Convenience: If you leave a comment, you may opt-in to saving your name, email, and website in cookies. These last for one year.

  • Login Security: If you visit our login page, we set a temporary cookie to check if your browser accepts cookies.

  • Session Management: When you log in, we set cookies to save your login info (2 days) and screen display choices (1 year). If you select “Remember Me,” your login persists for two weeks.

  • Publishing: If you edit or publish an article, a cookie indicating the post ID is saved and expires after 1 day.

Embedded Content

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves exactly as if the visitor has visited the other website. These sites may collect data about you, use cookies, and monitor your interaction.

Commerce and Service Data (WooCommerce)

We collect information about you during the checkout process on our store to facilitate your orders and service requests.

What we track and store:

  • Viewed Products: Used to show you items you have recently viewed.

  • Technical Details: Location, IP address, and browser type for tax and shipping estimations.

  • Shipping Address: To provide accurate quotes before you place an order.

  • Cart Contents: We use cookies to keep track of items while you browse.

Transactional Data:

When you purchase from us or request a service, we ask for your name, billing address, shipping address, email, phone number, and account details. We use this to:

  • Send account and order updates.

  • Process payments and prevent fraud.

  • Comply with legal and tax obligations.

  • Improve our store and chemical service offerings.

Data Access and Retention:

  • Team Access: Our Administrators and Shop Managers have access to order and customer information to fulfill orders and provide technical support.

  • Storage Duration: We store order information (name, email, and addresses) for 7 years to comply with tax and accounting regulations.

  • Accounts: If you create an account, we store your profile data for future checkouts.

Who we share your data with

  • Spam Detection: Visitor comments may be checked through an automated spam detection service.

  • Password Resets: If you request a password reset, your IP address will be included in the reset email.

  • Payments: We accept payments through PayPal. During processing, your purchase total and billing information are shared with PayPal. Please see the PayPal Privacy Policy for more details.

How long we retain your data

Comments and their metadata are retained indefinitely for follow-up recognition. For registered users, we store the personal information provided in their user profile. All users can see, edit, or delete their personal information at any time (except their username).

What rights you have over your data

If you have an account or have left comments, you can request an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold. This does not include data we are obliged to keep for administrative, legal, or security purposes.

Contact Us

For any privacy-related inquiries regarding MCT Chemicals, please reach out: